Last Updated: 07/12/2024
At Axis Intelligence, we are committed to protecting the privacy of your personal information. This Privacy Policy describes how we collect, use, protect, and share your information when you interact with our website or use our services. We comply with applicable laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Information We Collect
1.1 Personal Information
We collect personal information that you voluntarily provide when you:
- Fill out a contact form
- Subscribe to our newsletter
- Interact with us via social media or other communication channels
- Create an account or register for our services
The types of information collected include:
- First and last name
- Email address
- Phone number
- Company name and job title
- IP address and other technical information related to your browsing on our site
- Device information (browser type, operating system, screen resolution)
1.2 Automatically Collected Information
When you visit our website, we automatically collect certain information through cookies and similar technologies:
- Browsing behavior and usage patterns
- Pages visited and time spent on each page
- Referral sources and search terms
- Device and browser information
- Location data (approximate, based on IP address)
1.3 Advertising Data
Through our advertising partners, particularly Google AdSense, we may collect:
- Advertising identifiers and cookies
- Interest-based advertising data
- Demographic information for ad targeting
- Cross-device linking information
- Conversion tracking data
2. How We Use Your Information
2.1 Primary Uses
The information we collect is used to:
- Provide the services you request
- Improve our website and services
- Send you news, special offers, or new features
- Respond to your questions or support requests
- Analyze website performance and user behavior
- Ensure website security and prevent fraud
2.2 Advertising and Marketing
We use your information for:
- Personalized advertising through Google AdSense and partners
- Retargeting campaigns across the Google advertising network
- Analytics and measurement of advertising effectiveness
- Audience insights and demographic analysis
- Email marketing (with your consent)
2.3 Legal Compliance
We may process your data to:
- Comply with legal obligations
- Protect our rights and interests
- Respond to lawful requests from authorities
- Prevent illegal activities
3. Information Sharing and Disclosure
3.1 Third-Party Partners
We share information with trusted third parties, including:
Google AdSense and Advertising Partners:
- Google LLC (AdSense, DoubleClick, Google Analytics)
- Other Google Advertising Network partners
- Measurement and analytics providers
- Social media advertising platforms
Service Providers:
- Web hosting services
- Email marketing platforms
- Customer support tools
- Analytics and performance monitoring services
3.2 Data Sharing Purposes
Information may be shared for:
- Advertising delivery and personalization
- Performance measurement and optimization
- Audience analysis and insights
- Fraud prevention and security
- Legal compliance and protection
3.3 Legal Requirements
We may disclose your information when:
- Required by law or legal process
- Necessary to protect our rights or property
- Required to ensure user safety
- Part of a business transaction (merger, acquisition)
4. Cookies and Tracking Technologies
4.1 Types of Cookies We Use
Essential Cookies:
- Website functionality and security
- User authentication and preferences
- Shopping cart and session management
Analytics Cookies:
- Google Analytics for website performance
- User behavior analysis
- Traffic source tracking
- Conversion measurement
Advertising Cookies:
- Google AdSense for personalized advertisements
- DoubleClick for ad serving and targeting
- Google Ads for conversion tracking
- Remarketing pixels for retargeting campaigns
- Audience measurement cookies
4.2 Google AdSense and Advertising
Our website displays advertisements through Google AdSense. Google and its partners use cookies to:
- Serve personalized ads based on your interests
- Track ad performance and user engagement
- Build advertising profiles across websites
- Enable frequency capping and ad optimization
- Measure conversion rates and attribution
4.3 Third-Party Advertising Partners
We work with various advertising partners who may set cookies:
- Google LLC (AdSense, DoubleClick, YouTube)
- Google Marketing Platform Partner
- Supply-side platforms (SSPs)
- Demand-side platforms (DSPs)
- Data management platforms (DMPs)
4.4 Managing Your Cookie Preferences
You can control cookies through:
- Our cookie consent banner (EU/UK visitors)
- Google Ads Settings: https://adssettings.google.com
- Your browser settings (disable/delete cookies)
- NAI Opt-Out: http://optout.networkadvertising.org
- DAA Opt-Out: http://optout.aboutads.info
5. International Data Transfers
5.1 Cross-Border Processing
Your data may be transferred to and processed in:
- United States (our primary servers)
- European Union (CDN and backup services)
- Other countries where our service providers operate
5.2 Transfer Safeguards
For EU data transfers, we ensure adequate protection through:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by the European Commission
- Binding Corporate Rules of our partners
- Google’s EU-US Data Privacy Framework participation
6. Data Security
6.1 Security Measures
We implement comprehensive security measures:
- Verschlüsselung in transit and at rest (TLS/SSL)
- Zugangskontrollen and authentication systems
- Regular security audits and penetration testing
- Reaktion auf Vorfälle procedures
- Employee training on data protection
6.2 Data Breach Response
In case of a data breach, we will:
- Notify authorities within 72 hours (GDPR requirement)
- Inform affected users without undue delay
- Implement containment measures immediately
- Conduct thorough investigation and remediation
7. Data Retention
7.1 Retention Periods
We retain personal data for:
- Account data: Duration of account plus 3 years
- Analytics data: 26 months (Google Analytics default)
- Advertising data: Up to 24 months for optimization
- Legal compliance: As required by applicable law
- Marketing data: Until withdrawal of consent
7.2 Data Deletion
After retention periods expire, we will:
- Securely delete or anonymize personal data
- Remove identifying information from analytics
- Purge backup systems according to schedule
- Notify processors to delete their copies
8. Your Privacy Rights
8.1 GDPR Rights (EU/UK Residents)
You have the right to:
- Access your personal data and processing information
- Rectify inaccurate or incomplete data
- Erase your data (“right to be forgotten”)
- Restrict processing in certain circumstances
- Übertragbarkeit von Daten in machine-readable format
- Object to processing based on legitimate interests
- Withdraw consent at any time
- Lodge complaints with supervisory authorities
8.2 CCPA Rights (California Residents)
You have the right to:
- Wissen what personal information we collect and use
- Delete personal information we have collected
- Opt-out of the sale of personal information
- Non-discrimination for exercising your rights
- Request disclosure of business purposes for collection
8.3 Exercising Your Rights
To exercise your privacy rights:
- Email us: data@axis-intelligence.com
- Contact form: https://axis-intelligence.com/contacts/
- Phone: +1 585 4558 214
- Mail: 727 Innovation Blvd, Miami, Florida, USA
Response Time: We will respond within 30 days (GDPR) or 45 days (CCPA).
9. Children’s Privacy
9.1 Age Restrictions
Our services are not intended for children under 16 (EU) or 13 (US). We do not knowingly:
- Collect data from children under the applicable age
- Target advertising to children
- Allow account creation by minors
9.2 Parental Controls
If we learn we have collected data from a child:
- Delete the information immediately
- Notify parents/guardians if identifiable
- Implement additional safeguards if needed
10. Advertising and Marketing
10.1 Personalized Advertising
We participate in personalized advertising through:
- Google AdSense network
- Programmatic advertising Plattformen
- Social media advertising (Facebook, LinkedIn)
- Email marketing campaigns
- Retargeting and remarketing
10.2 Advertising Choices
You can opt-out of personalized advertising:
- Google Ads Settings: https://adssettings.google.com
- Facebook Ad Preferences: https://facebook.com/ads/preferences
- Industry opt-out pages: NAI, DAA, EDAA
- Browser settings: Do Not Track, ad blockers
10.3 Email Marketing
For email communications, you can:
- Unsubscribe using links in emails
- Update preferences in your account
- Contact us to remove your email
- Opt-out of specific email types
11. Business Transfers
In the event of a merger, acquisition, or sale of assets:
- Users will be notified of any change in data control
- Privacy policies may be updated accordingly
- Data protection standards will be maintained
- User rights will continue to be honored
12. Updates to This Policy
12.1 Policy Changes
We may update this Privacy Policy to:
- Reflect new features or services
- Comply with legal changes
- Improve clarity and transparency
- Address user feedback
12.2 Notification of Changes
We will notify you of material changes through:
- Email notification (if we have your email)
- Website banner or prominent notice
- Account notifications (if applicable)
- Updated “Last Modified” date
13. Contact Information
13.1 Data Protection Officer
For privacy-related questions:
- E-Mail: data@axis-intelligence.com
- Subject Line: “Privacy Policy Inquiry”
13.2 Business Address
Axis Intelligence
727 Innovation Blvd
Miami, Florida, USA
13.3 EU Representative
For EU residents (if applicable): [EU Representative Name and Address]
13.4 Supervisory Authorities
EU residents can contact their local data protection authority:
- Find your DPA: https://edpb.europa.eu/about-edpb/board/members_en
Legal Information
This Privacy Policy is governed by the laws of [Your Jurisdiction] and complies with:
- GDPR (General Data Protection Regulation)
- CCPA (California Consumer Privacy Act)
- PIPEDA (Personal Information Protection and Electronic Documents Act)
- Other applicable privacy laws
Effective Date: [Current Date]
Document Version: 2.0
This policy was last updated on [Date] and is effective immediately for new users and after 30 days for existing users.